### Abiola Ayeni

Aberdeen, United Kingdom

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### Product Management

I am a certified Product Manager with 4 years of experience managing digital products across industries. Over the past years, I have successfully improved user experience, platform migrations, improved user onboarding while embedding Agile practices that drive predictable delivery outcomes. I specialise in cross-functional team leadership, stakeholder management, and product management, helping organizations achieve business goals with minimal disruption.

### Skills

**Beginner:**

**Intermediate:**  
Product - Product Management

**Advanced:**  
Business - Market Research  
Business - Project Management  
Customer - Onboarding  
Product - User Research

### Video Pitch

No video has been added

### About Me

#### Career Path and Aspirations

Led the development of a new CRM and user management internal tool, improving efficiency for 40+ employees and reducing, manual work by 70%, Defined KPIs and monitored feature performance to drive continuous improvements, Used qualitative/quantitative data, customer feedback to understand feature performance, and to identify opportunities for product improvements & support backlog prioritization., Conducted competitive research to identify market trends and drive product differentiation which helped informed strategy

#### Ideal Volunteer Opportunity

I would love to work with a tech company where I can volunteer my skills and experience in their company.

### Education

**Kwame Nkrumah University of Science and Technology**  
Sports and Exercise Science  
2014 Sep - 2018 Jul  
Emergency First Aid, Physical Therapy, Sports Psychology.

**ProductDive**  
Payment Product Management  
2025 Jan - 2025 Feb  
Strategy, UX & Fintech Foundations, Back Office & Payment Operations, Using Payment Metrics to Drive Retention and Engagement, ...

**ProductDive**  
Product Management  
2021 Jun - 2021 Jul  
Product Discovery, User Research, User Flows, User Stories, Product Leadership...

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### Experience

**Product Owner**  
PlayFooz  
2021 Dec - 2022 Jun
- Improved payment experience by integrating new processors, reducing transaction times by 60%,
- Worked closely with sales and customer success team to gather feedback from customer, which led to solving customer pain points with payments by 70%,
- Translated regulatory requirements into actionable product backlog items, ensuring compliance

**Product Manager**  
PowerStation Software/CharacterStrong  
2022 Jun - 2023 May
- Improved onboarding process for schools and educators which led to 80% increase in customer satisfaction, and 30% increase in new customers,
- Worked closely with engineering to migrate platform architecture from single-tenant to multitenant, enabling personalization and scalability for internal and external users,
- Partnered with developers to implement feasible design updates without compromising performance

**Product Manager**  
BuySocial Inc.  
2023 Jun - 2026 Mar
- Managed onboarding and ongoing support for 50+ merchants, configuring systems, and ensuring smooth go-lives,
- Implemented a QA and release readiness checklist, cutting post-release defects by 18% and reducing cycle time by 15%.

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## Overview

**Level of Education:**

**Years of Work Experience:**

**Website:** [https://www.notion.so/Workfolio-c739be6c31ec4d48ad](https://www.notion.so/Workfolio-c739be6c31ec4d48ad "https://www.notion.so/Workfolio-c739be6c31ec4d48ad")

**Motivation:**

**Completed Opportunities:** 0

**Member Since:** 2025

### Message

**Language**

English: Native

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