SkilledUp Life

Klaudia Wolny

Location: Galway, Ireland
Field: Human Resources

Proactive and structured HR/Recruitment professional with hands-on experience leading recruitment cycles, training new recruiters, building HR documentation, and managing volunteer operations. Proven ability to create processes from scratch, coordinate teams, run interviews independently, and maintain accurate HR pipelines across multiple systems (Trello, Slack, Google Workspace, OpenDoc, Otter).

Experienced in building onboarding workflows, preparing volunteer agreements, designing training materials, and supporting a growing HR team. Strong communication, organisation, and problem-solving skills with a track record of improving processes and maintaining high-quality candidate and volunteer engagement.

Seeking to contribute HR leadership, system building, and people-focused operations to a growing startup environment.

Skills

• Beginner:
• Intermediate:
• Professional: Communication
• Advanced:

About Me

Career Path and Aspirations

My career to date has focused on recruitment operations, HR coordination, and volunteer management. I have led full recruitment cycles end-to-end, including role scoping, candidate sourcing, interviewing, selection, and onboarding. I have independently managed interviews, trained and supported new recruiters, and maintained accurate recruitment pipelines across multiple systems such as Trello, Slack, Google Workspace, OpenDoc, and Otter.

In addition, I have built HR documentation and processes from scratch, including onboarding workflows, volunteer agreements, internal guidelines, and training materials. I have coordinated volunteer teams, supported HR operations during periods of growth, and contributed to improving recruitment efficiency and candidate experience. My chosen career path is to continue developing as an HR and People Operations professional, progressing into roles with greater strategic responsibility, team leadership, and system design in dynamic, growth-oriented organisations.

Ideal Volunteer Opportunity

My ideal volunteer opportunity would allow me to contribute directly to HR, recruitment, or people operations within a startup, nonprofit, or mission-driven organisation. I am particularly interested in roles where I can help build or improve recruitment processes, onboarding systems, training frameworks, and HR documentation. Opportunities that involve coordinating volunteers, supporting hiring managers, improving candidate or volunteer experience, and collaborating with cross-functional teams would strongly support my career aspirations. I am especially motivated by environments where initiative, ownership, and process improvement are valued, and where my contributions can have a visible, practical impact.

Education

• Open College
  Advanced Business Management Major Award Level 6
  Completed a comprehensive Level 6 programme focused on leadership, finance, communication, and strategic planning, combining theory with practical projects.

  • Modules: Customer Service, Personal & Professional Development, Conflict Management, Finance, Business Management, Supervisory Management, Marketing Communications, Business Planning

• Irish Payroll Association (IPASS)
  Certificate in Payroll Techniques Level 6 Special Purpose Award
  Completed Ireland’s premier payroll qualification.

  • Modules: Employment Law, Calculation of Pay & Tax, USC, PRSI, Communication with Revenue, Benefit in Kind, Expenses, Interaction of Social Welfare Benefits with Payroll, Pensions, Additional Superannuation Contribution, Termination Payments

• Irish Payroll Association (IPASS)
  Diploma in Payroll Management
  Completed an advanced payroll qualification.

  • Modules: Advanced Income Tax & Social Welfare Practice, Employment Law Issues in Payroll, Management Processes & Skills for Payroll Managers

• Technological University of Shannon: Midlands Midwest
  BA-Business, Enterprise and Community Development Level 7
  Completed a one-year, part-time degree focused on business, leadership, and community development.

  • Modules: Business & Enterprise Development, Applied Community Development, Financial Analysis, ICT for Business & Community, Applied Human Resource Management, Integrated Learning Project

• Technological University of Shannon: Midlands Midwest
  BA (Hons) Business, Social Enterprise, Leadership and Management Level 8
  Completed a one-year, part-time honours degree.

  • Modules: Leading & Managing Organisations, Digital Marketing, Social Enterprise Development & Governance, Not-for-Profit Organisation Theory & Practice, Community & Youth Work Approaches, Workplace/Community Research Project

Experience

• Accounting Assistant - PAS Accounting/Monaghan Accountants
  Gained hands-on experience supporting the accounting team in day-to-day operations.

  • Key Responsibilities:
    • Maintained client financial records using Sage and Excel
    • Performed bookkeeping, reconciliations, and VAT preparation
    • Processed expense claims and prepared financial reports
    • Organised files and liaised with clients to collect documentation

• Transport Administrator - Galway Centre for Independent Living (GCIL)
  Provided administrative support to the transport team.

  • Key Responsibilities:
    • Streamlined driver schedules, reducing delays and improving service delivery
    • Implemented a new accounting system, increasing financial reporting accuracy
    • Authored a financial procedures manual to support onboarding and ensure consistency

• Call Centre Administrator - Specsavers
  Provided administrative and customer service support.

  • Key Responsibilities:
    • Managed client bookings, calls, and email correspondence while ensuring GDPR compliance
    • Improved appointment scheduling accuracy by 20% using Sycle software
    • Created Excel reports to track performance metrics, boosting team productivity by 25%
    • Supported process improvements to enhance efficiency of call centre operations

• Project Coordinator - GM Strength and Conditioning
  Provided administrative and organisational support to a sole trader.

  • Key Responsibilities:
    • Manage inbound communications (phone, email) and schedule client appointments
    • Handle bookkeeping, invoicing, data entry, and financial record-keeping
    • Design marketing materials and social media content, coordinating freelancers and suppliers
    • Conduct research and contribute to business planning and process improvements
    • Update company documents, maintain compliance, and improve internal systems

• Human Resources and Recruitment Associate - SkilledUp Life

  • Manage full recruitment cycle: sourcing, screening, interviewing, shortlisting, and follow-ups.
  • Conduct independent screening calls, summarise interviews in Otter, and support departmental decisions.
  • Prepare, issue, and track Volunteer Agreements using OpenDoc.
  • Maintain accurate pipelines and documentation across Trello, Slack, and Google Workspace.
  • Train and onboard new HR Recruiters, including full sessions on interviews, workflow systems, communication standards, and Trello management.
  • Develop training materials: interview scripts, role summaries, onboarding guides, templates.
  • Liaise with Partnerships, Sales, and Marketing leads to support their recruitment needs.
  • Led weekly check-ins with new HR Recruiters to monitor progress and resolve blockers.
  • Improved HR consistency by creating structured templates and onboarding documentation.

Achievements

• Human Resource Management (HRM) QQI Level 6 - Distinction
  2022
• GDPR Level 1 Certificate
  2021
• Sage business Cloud Accounting
  2021
• Word, Excel and Outlook Certifications (GoSkills)
  2021
• Google AI Essentials (Coursera)
  2025

Overview

• Level of Education: Undergraduate / Graduate
• Years of Work Experience: 2 to 4 Years
• Website: LinkedIn Profile
• Motivation: Transition career
• Completed Opportunities: 0
• Member Since: 2025