Nerija Matsouma

Location: Accra, Ghana
Field: Business Administration

About Me

My name is Nerija, and I'm a skilled Administrative Assistant and Customer Support professional. I help businesses and teams stay organized and efficient by handling tasks that free up their time so they can focus on growing the business.

Skills

• Customer Service
• Admin Support

Video Pitch

No video has been added

Career Path and Aspirations

I have been working as an Office Assistant, gaining hands-on experience in managing administrative tasks. I have also completed an internship where I provided administrative and Virtual Support to a busy professional, strengthening my skills in organization, time management, and attention to detail. In the future, I see myself growing into a Customer Success Manager, helping businesses build strong client relationships and ensuring customer satisfaction while contributing to organizational growth.

Ideal Volunteer Opportunity

I'm currently volunteering with SkilledUp Life as an HR Recruiter, where I support talent acquisition and help match skilled candidates with opportunities.

Education

• Global Executive College (Iped Uk)
  Business Administration and Strategic Management
  2019 Apr - 2022 Sep
  Through the Iped UK Business Administration AND Strategic Management program, I gained knowledge in both core business operations and strategic decision-making. The course covers areas such as administrative management, understanding the external business environment, customer and quality management, and strategic leadership, giving me a well-rounded foundation in business practice.

• Sakacom College
  Business Management
  2018 Jan - 2018 Jun
  I gained understanding of core business principles, including finance, marketing, HR. I also developed practical skills in leadership, strategic planning, problem-solving and project coordination.

• Alx
  Virtual Assistant
  2024 Jul - 2024 Sep
  My Virtual Assistant course with ALX, I gained practical skills in administrative support, calendar and email management, data entry and more. I learned how to support businesses efficiently while ensuring professionalism and accuracy in all tasks.

Experience

• Office Assistant
  Multi Distribution LTD
  2022 Nov - Present
  I handle invoice preparation, report generation. I manage office operations and also provide administrative support, while assisting the warehouse team to ensure products are accurately tracked, organized and distributed efficiently.

Overview

• Level of Education: None
• Years of Work Experience: 1 Year
• Motivation: Go freelance
• Completed Opportunities: 0
• Partner Connection: College of Human Resource Management
• Member Since: 2025

Contact

• Languages:

  • English
  • French

• Email:

• Phone: