# Category: Process

## [Wrapping SkilledUp Life as a Service](/content/wrapping-skilledup-life-as-a-service/index.html)

SkilledUp Life helps anyone with an idea for a tech startup to build a team to validate the idea systematically. Once it’s validated, tech founders can proceed to build a product team to design, build and operate their digital product. Once the product is stable, Go To Market (GTM) team comprising marketing, sales and customer support can be formed.

## [Customer groups](/content/customer-groups/index.html)

Based on our interactions with our tech startup customers, we now have enough evidence to group them into three categories: We are yet to announce the full details of the Advance type.

## [Re-designing SkilledUp Life Organisation](/content/re-designing-skilledup-life-organisation/index.html)

When you have 14,000+ free talent at your disposal, it’s not hard to go crazy with redesigning your organisation. That’s exactly what I did yesterday. In the past, we had a very simple structure. This time I departed from simplicity to complexity adopting a matrix organisational structure.

## [Active Support for Volunteers](/content/active-support-for-volunteers/index.html)

We are constantly looking at ways to improve how we support Volunteers through Tawk Chat leveraging the Knowledge Base. The role of our support team starts with: Sign Up: Helping visitors to sign up to SkilledUp Life so that they can gain real Experience and Skills to improve their career prospects. Complete Profile: Helping those to complete their profiles effectively.

## [The Volunteer Process](/content/the-volunteer-process/index.html)

We recommend that all our Customers onboard an HR Volunteer first, who could effectively reduce the Tech CEO’s time spent on building a strong Volunteer team. Let’s take a look at the stages of sourcing a Volunteer from SkilledUp Life: Understanding the number of Volunteers needed and their roles. Publish the Opportunities online.