Contact us

Get in touch

Have a question before you sign up as a Volunteer or subscribe to a pricing plan as a tech startup? Feel free to reach out to us for any reason, either by contacting the Support Team or filling the form here. We are here to help!

Address

MyHQ at Bridgeway House, Mellor Road, Cheadle Hulme, Greater Manchester, SK8 5AU, United Kingdom

Contact

Tech Startups: sales@skilledup.life
Volunteers: support@skilledup.life

We would love to hear from you!​

Frequently Asked Questions

Do get in touch if your queries are not addressed.

Could any tech company sign up?

No. Only tech companies who are building scalable digital products can benefit from SkilledUp Life. e.g. Deal Lite qualifies as it's developing a scalable digital product but Techcelerate does not, as it is a service business. eCommerce companies and marketplaces are allowed.

What companies are excluded?

Service businesses including consultancies, agencies such as digital marketing, software development and digital transformation companies do not qualify for our service. Manufacturing and engineering companies are excluded as well.

Is there a free plan?

No. You need to select a pricing plan, subscribe and build your company profile first before you can post Volunteer Opportunities.

Is there a free trial?

No. SkilledUp Life is not your standard software product. It’s a Human Capital Platform as we deal with humans. It takes time to understand how to leverage our skilled Volunteers (SkilledUp Lifers).

If we offered a free trial it would end up disappointing many companies as they would not take the time necessary to understand how SkilledUp Life operates. We would rather work with companies who understand the potential benefit we provide, i.e. those who see the glass half full instead of half empty.

Secondly, SkilledUp Lifers aren’t the same as Freelancers, Contractors or Interns. They want to be part of your team to gain the maximum experience in return for helping you to survive and grow your tech company.

When does subscription start?

Subscription starts immediately after you select a pricing plan and subscribe. You need to ensure you complete the company profile creation before you can post Volunteer Opportunities.

Can subscription be canceled at any time?

Yes. After the end of the current month or the year, depending on the subscription plan you have chosen, no further payments will be taken after you have canceled the subscription.

Can I access SkilledUp Life Dashboard after expiration of the current subscription?

No, you cannot. You need to resubscribe to access your Dashboard.

Do you refund?

No, we do not offer refunds. You can always unsubscribe and no further payments will be taken.

Do I need to pay for Volunteers in addition?

Certainly not. Once subscribed, Volunteers are completely free. Subscription is to publish Volunteer Opportunities, access Dashboard and get the help you need, i.e., you pay for us to operate SkilledUp Life, the service, but all the volunteer talent is free. You are not allowed to offer any payments or benefits in kind to Volunteers. You must not make promises of future paid work both during recruitment and volunteering.

What is a Volunteer Term?

Up to a maximum of 3 hrs per day Monday to Friday for 60 Volunteer Days over a 3 month Volunteer Agreement.

Can I start without signing a Volunteer Agreement?

After successful recruitment of a Volunteer, no activity should take place before both parties sign the Volunteer Agreement.

How long is a Volunteer Term?

Volunteer Term requires you to commit a maximum of 3 hrs per day, Monday to Friday, for 60 Volunteer days over 3+ months.

Can a Volunteer Term be extended?

Yes, this is up to you and the Company. But each Term extension must be of equal length.

Is Volunteering fully remote?

Yes, all Volunteer Opportunities posted on SkilledUp Life are fully remote.

Can I volunteer for more than one company at any given time?

Yes, you can but we do not recommend it. If you join SkilledUp Life’s own team, you will not be allowed to volunteer for any of our customers during the Volunteer Term.

Company has not issued me a Volunteer Agreement. Can I start?

No, you should not. The Volunteer Agreement is there to protect you and the Company. It covers how you would engage with the company, including the rules you must follow. Do not under any circumstances volunteer without signing the Volunteer Agreement. If the Company does not present a Volunteer Agreement for review and signing, walk away from volunteering for them. Please also let us know so that we can educate our customer of strict rules that they must follow in order to benefit from SkilledUp Life.

Can I resign from a Volunteer Term?

Yes, you can, but this will not be looked kindly upon.

Why has my Volunteer Agreement been terminated?

If you do not perform the tasks assigned to you and do not deliver the expected results, the Company may terminate the Volunteer Agreement.

What's the highest responsible role I can volunteer for?

Depends on the Company, but we believe you can function as the second in charge of a tech startup, second only to the Founder & CEO.

How can SkilledUp Life help me with career acceleration?

Anyone has the potential to join at the operational level and progress to management and leadership roles. Depends entirely on your commitment and ability to deliver outcomes and not just complete tasks.